3-6 OCTOBER

UX Bucharest 2017

9 top notch speakers. 3 days of workshops.
1 day of pure energy and inspiration.
All about UX and CX. About delightful products and services.
All about Experience.

BECAUSE EXPERIENCES NEVER END

UX Bucharest is not just an international UX and CX conference. It's an inspirational adventure. A training field for all those unknown heroes struggling| to design, develop manage products and services that users love.

UX Bucharest is not just an international UX and CX conference. It's an inspirational adventure. A training field for all those unknown heroes aspiring, struggling, fighting to design, develop and manage products and services that users love.

3 Oct

CX Workshops Day

Service design / Methodology
Innovation in products and services.


Seats are limited to 35/workshop, 70/day.

4 Oct

UX Workshops Day

Product design / UX Design Methodology and Processes.



Seats are limited to 35/workshop, 70/day.

5 Oct

UX Workshops Day

User Research / Personas / Journeymap
UX Strategy



Seats are limited to 35/workshop, 70/day.

6 Oct.

Conference Day

9 talks from UX&CX industry leaders, delicious food and drinks, networking opportunities.


And of course, a fantastic Party!

Wondering if you should join this adventure?

We think it goes without saying. Because we invite you to be inspired about building living and comprehensive experiences. We encourage you to learn about how the experience is not limited to UI but it starts from an idea and goes far beyond the product itself and actually never ends but transforms or evolves. About how we need to strategically think these experiences for the now, but learning from the past and preparing for the future.

Who is this Conference for?


Managers

Product Manager, Project Manager, CEO or Company Manager you should be part of the things that will change the future of your product or the faith of your enterprise.

UX Afficionados

Learn best practices from global UX Design experts. UX Bucharest features an incredible roster of experts that really know the value of designing amazing user experiences.

CX People

Go beyond leveraging measuring customer satisfaction. Learn how to approach, analyize and enhance customer journeys across all available touchpoints.

Designers

UX Bucharest carries its fair share of technical content, but don’t worry, we’re also welcoming non-technical and beginning UX Designers. Just join us and allow us to enlighten and inspire you! .

"I really hate the light-bulb ideea picture. That doesn't really happen. It's agonizng to make products, to have good ideas to bring to the market. Its a lot of hard work."

Jeoff Dowd - UX Bucharest 2015

From founders and legends to field disruptors and thought leaders, we're bringing worldclass names to deliver:

Andy Budd.

Andy knows that design-led thought and action can set an organisation apart. As CEO of Clearleft, and as an interactions and usability specialist, he understands that human- centred, thoroughly-tested design is an essential way to set high standards for the experience an organisation wants to deliver. Design has become one of the key differentiators between a good product and an excellent product.

https://clearleft.com/team/andy-budd

Gregg Bernstein.

Senior User Researcher at Vox Media, Inc. Gregg Bernstein is an accomplished user and product researcher. He spends his days listening, thinking, collaborating, analyzing, writing, and then listening some more... He also speaks around the world about his work at international conferences and for such companies as Etsy, EA Games, Fullstory, and more.

He built an innovative and influential research practice over his four years at MailChimp, and taught design, branding, and typography at Georgia State University. In a previous life, he designed for clients in the music and advertising industries.

Adrian Swinscoe.

Adrian Swinscoe has been consulting to and coaching entrepreneurs & executives on business strategy, customer experience strategy, customer insight, marketing and business development for the last 20 years.

He helps his clients grow their businesses through creative, innovative and cost effective business development strategies, with a particular focus on engaging their customers more and improving customer experience and service. In April 2016 he published a new book called: “How To Wow”

http://www.adrianswinscoe.com

Juho Paasonen

Building and fostering happy creative teams, Juho has roamed organizations around Europe as a freelance Cultural Change Agent, specializing in helping companies and non-profits of all sizes with the large-scale change management that needs to happen when shifting to the next gear in human-centered practices.

Cennydd Bowles

Designer and writer focusing on the ethics of emerging technologies. He has worked with companies including Twitter, Samsung, and WWF, is author of the popular Undercover User Experience Design and is now working on his second book, due 2017.

www.cennydd.com

More amazing speakers ready to be announced. We're showing them off one by one.

Workshops

3 OCT: CX Track

Get up to speed with the latest practices in customer experience with two workshops from seasoned industry experts. In this workshop track, expect to cover tools and strategies for designing coherent services that minimise user’s friction, see proven approaches that ensure coherent cross channel experiences or methods for aligning of your products, services and marketing activities to better fit your brand voice.


  • Workshop 1

    Service Design in Practice

    From renting a car, hopping on a plane to booking a hotel, our world is surrounded by services originating before the hypermobile era of today. In this workshop, you’ll learn tools and methodologies on how to design experiences that span multiple business processes and touch-points.

  • Workshop 2

    Designing Cross Channel Experiences

    The days when you interact with a brand through a singular touchpoint are long gone. Today, every brand aims to solve customer’s problems with a mix of products and services in multiple contexts, making it increasingly difficult to achieve a consistent experience across all these channels. This workshop will guide you to the process of developing coherent, channel-specific experiences that are centered on the user.


4 & 5 OCT: UX Track

Brush up on your skills in four workshops from UX veterans and superstars. The workshops cover the full spectrum of UX design processes: user understanding and research, design methodologies and strategy, mastering visual design and UX prototyping.


  • Workshop 1

    Mastering UX Research

    Any great experience is grounded in a well thought out research process and any great UX designer starts with a better understanding of the users and the context. In this engaging workshop, you’ll learn tips and tricks in how to plan, execute and transform research insights into concrete product and design decisions.

  • Workshop 2

    Design Process / Methodology

    Your design is as good as your process. In order to arrive at a designs that both provides a delightful experience and solves user’s problems, and be able to do so repeatedly, one must follow a design process that’s adapted to the user and market particularities. In this workshop you will understand how to best define your design process as well as a few proven design processes.

  • Workshop 3

    Visual Design for UX

    Every layer of User Experience adds something to the experience - and Visual Design is often the “icing on the cake”. In this workshop, you will learn everything from the basics of form to layout and composition.

  • Workshop 4

    Design for Delight — Transforming Your Designs From Good To Great

    A good design is usable, useful, and effective. A great design delights its users. Explore a framework that brings your users and customers pleasure, flow, and meaning through your work.

    Inspire your organization to go beyond shiny features, with products and services that deliver remarkable delight. Infuse your practices with design principles that focus on the value your team can deliver with a long-term perspective.

Venue

Sheraton Bucharest

Have a thrilling |experience, in downtown Bucharest, Romania.
Workshops, conference talks, great food, all in one great location.

Have a thrilling UX / CX experience, in downtown Bucharest, Romania.
Workshops, conference talks, great food, all in one great location.

Calea Dorobantilor 5-7
Bucharest 010551

Quotes from our speakers


We tend to think that information is exploding. But it's actually everything else that is exploding. That creates a lot of opportunities for design, going well beyond just making things look better.


Karl Fast, UX Bucharest 2015

Don't create personas before interacting with anyone at all. It's not Real.


Steve Fisher, UX Bucharest 2015

80% of companies leadership teams think that they're offering outstanding customer experiences. Less than 8% of customers feel they're getting that.


Ingrid Lindberg, UX Bucharest 2015

IA is not just card sorting anymore. We need to become adept at working with the native fabric of the web.

@MikeAtherton

The design community has co-opted the words of “magic” and “delight” without often delivering the wonder that those words imply.

Josh Clark, UX Bucharest 2015

If you want to build innovation, it’s all about coherence. And coherence is the enterprise brand, a construct that functions as foundation for sustainable growth, if you build it well.

Erik Roscam Abbing

Tickets

Early Bird Quantity
Conference Day
1 Day full of inspirational Talks
€ 215
CX Journey
1 day of CX Workshops + Conference Day
€ 275
UX Journey
2 days of UX Workshops + Conference Day
€ 355
FULL Experience: UX & CX
3 Days with all UX&CX Workshops + Conference Day
€ 525

Main Partner

UX Bucharest would not have been possible without our amazing partners: